How can we help?

Enter where you’re leaving from, where you’re going and your travel date, then compare buses by price, timing, rating and amenities. Pick your seats, choose boarding and dropping points, add passenger details and pay securely. Your m-ticket arrives instantly by SMS and email.

Most operators accept the m-ticket on your phone. If a bus requires a printed ticket or ID proof, we flag it clearly on the bus card and on your e-ticket.

Some operators reserve seats for women travellers. They’re marked in pink on the seat map and can only be booked for female passengers. Seats next to a woman passenger may also be restricted.

Yes — open My trips, select the booking and tap Cancel. You’ll see the exact refund before you confirm. Refund amounts follow the operator’s cancellation policy, which is shown on every bus before you book.

If the operator allows partial cancellation, you can pick which seats to cancel in My trips. Otherwise the whole booking is cancelled together — we show this before you confirm.

Refunds after departure depend on the operator. Contact support with your booking reference and we’ll check with the operator for you.

Refunds go back to your original payment method. UPI and wallet refunds are usually instant to 24 hours; cards and net banking can take 5–7 working days depending on your bank.

Don’t worry — if a ticket can’t be issued after payment, the booking is marked failed and a full refund starts automatically. You’ll see it under Cancelled in My trips.

A small platform fee (including GST) that covers payment processing and 24×7 support. It’s shown clearly in the fare breakup before you pay.

On buses with live tracking, a Track bus button appears in My trips a few hours before departure, along with the vehicle number and driver contact once the operator shares them.